What Do I Do?
I create effective strategies, powerful identities, seamless interactions, and memorable experiences to connect people to brands and organizations.
Feel free to check an overview of my process below
Whether a company is evolving or new to the industry,
I work with businesses and organizations of all sizes to clarify their purpose, find their voice, understand their customers, and define their goals.
Go to Market plan
Business strategy plan
Positioning is the heart of a brand. It defines what a brand is, its benefits and competitive advantages, and what it means to the target market. In short, brand positioning establishes an emotional connection with your customers. It’s how you want your company to be perceived in their minds and among competitors
User Profiles & Journeys
I apply my findings from customer segmentation to user profiles that represent a brand’s target markets, then map out scenarios in which those users might interact with a brand. Defining informed interactions helps me predict pain points and provides insight into functionality and user behavior.
Target customer identification
Marketing funnel analysis
Customer & Revenue Segmentation
Segmentation is a powerful tool for discovering customer needs and potential for growth. By examining the behaviors, motivations, and frustrations of specific groups within a target market, we can identify unfulfilled needs and turn them into competitive advantage.
Potential new revenue streams analysis
Potential Positioning opportunities analysis
Brand attributes are characteristics that describe the intrinsic and extrinsic qualities of a brand. They reveal its personality, functionality, and physical traits through imagery, language, actions, and assumptions. Attributes are what allow us to identify brands.
Current branding analysis according to all of the above
Branding or rebranding that fits your brand current state
A thorough competitive analysis is critical for any emerging or evolving business. This process identifies the strengths and weaknesses in a brand’s competitive landscape, allowing your company to better understand the market, target customers more effectively, and make intelligent decisions about how to grow your brand.